Posts Tagged ‘anoroc health’

10 Ways to a Successful Rebranding

Thursday, October 21st, 2010

You don’t have to work with Anoroc very long to find out this is one fun bunch, wound tight.  You release that spring and you’ll never know what you’ll get.  Crazy wacked out design ideas, or words flowing from the copywriters that send most of us to our dictionaries.  Mostly what jumps forth is energy.

That’s what we bring to our hospice clients.  Energy, tons of it, plenty to share with everybody!  We share the energy with our clients and look for opportunities to extend this energy through the organization to each employee as they roll out the re-vitalized brand.  Rebranding and logo redesign can be very personal to employees so it’s our job to create enthusiasm and success with your internal market.

My top 10 ways to a successful rebranding:

10.    Organization wide involvement.  Get them involved early in the process.

9.       Find out their insights on the current brand, where it’s going, what it really means to your employees.

8.       Get the CEO and Key Stakeholder’s backing to ward off the potential “de-railers”.

7.       Don’t jump straight to the pretty external stuff.  It’s not a shallow cosmetic exercise.  It’s the company’s public perception.  It’s a change in thought and work processes.

6.       Make your employees feel they are #1.  Keep them involved, achieve commitment. After all they are #1. Right?

5.       No surprises unless they are good for all involved.  You don’t like surprises.  The CEO doesn’t like surprises.  And the Board of Directors sure don’t like surprises.

4.       Be honest.

3.       Create a process to track success.

2.       Create positive buzz.

And the #1 way to a successful rebranding is………………………………………….

A Celebratory Launch Party (with an explanation of the meaning of the new brand, messaging, logo, colors, mission statement and values of the company).

Redefining Hospice, It’s Coming

Friday, September 17th, 2010

Many of you know of Anoroc’s recent building of endless air miles as we’ve been hopping around this beautiful country of ours from the sunny West Coast, to Bean Town, the lovely Cape and from the South to the North on our own East Coast. I had to stop  quickly today, I am almost late for another ‘road trip’, but I must share our excitement.  We talk a lot at Anoroc about ‘redefining hospice.’ And by that we mean working to improve end of life care in America. We so believe in hospice’s unique role to profoundly improve the quality of life for those facing advancing illness. We’re not happy here unless we’re game changing – that’s why we’re so intent on research, strategy, incredible graphic design and social media. So what is this excitement that makes me pause to write this post as they honk at me, car waiting, time clicking? It’s the incredible hospice agencies that we’ve met with that want to change the landscape of end of life care. When I met with them it was hard not to slam my fist on the table and shout, “That’s what we’re talking about!” So we’ve entered these incredible partnerships with hospice providers who, like us, think that it’s time for hospice to tell a new more engaging story, to improve understanding and access to care, to shake it up, so to speak.

We are so excited to find partners who are smart, progressive, brave and as enthusiastic as we are to communicate in a new way.

The Nature Of Our Business

Wednesday, September 15th, 2010

One of our recent SnoopBlog posts begins: It’s hard to tell exactly how many air miles Anoroc has clocked over the past several months. We’ve been jetting around the sunny West Coast to Bean Town and onward to the Cape. We’ve learned to travel light, light with suitcases but relentless packed with landscape altering ideas.

We’ve been fortunate to be invited into several organizations; all of who are working in one way or another toward the common good. I am constantly moved by my clients. I am not sure how rare it is for an advertising agency/branding company to say that. But at Anoroc we know how good that feels. Recently two of our clients shared their journeys to Africa with us. One just back, one leaving in two weeks. Another has been emailing from Columbia and Haiti.

This morning at our Wednesday Round Chair Meeting, after the current projects were discussed, time tables reviewed, deadlines set. After Cindy share outcomes of her recent trip, the studio share concepting on a new brand, and we laughed at someone’s story about going to the wrong room in the hotel they were staying at, we talked about how much we loved what we do. We do that a lot here.

I think it is a combination of a couple of things. One we simply have a blast working together. We have an amazing team at Anoroc. It is also the nature of our business, one that takes us from intense focused strategy to sheer boundless creative. But at the end of the day it comes down to our clients. Our clients have a rare combination of vision. They welcome us really pushing ideas. They harbor the ability to think beyond what has been done before. They combine almost a renegade out look with keen business sense.  And they care about the world outside their boardroom. They devote time and energy to proactively trying to change things for the better. For us, it’s the icing on an already quite luscious cake.

Hospice Marketing Needs to Touch at the Core

Sunday, August 15th, 2010

I am sitting here with a great cup of coffee (Alex’s home brew, among his many talents he is a great coffee roaster), the dogs are milling around and it’s a beautiful sunny day. I can see the top of my Art Deco record player, yes the kind you have to crank, a couple of 78s are scattered about, “All Shook Up”, “Blueberry Hill” and “My Blue Heaven.” We played them Saturday night after arriving home from celebrating a dear friend’s 40th. He began as a client of Anoroc, but they often become life long friends. Life feels good.

This sounds like a personal diary entry, but it actually spurred from working this morning. It’s Saturday but that’s OK. I was reviewing two different concepts, each from a different Anoroc designer we’re preparing for an up coming client meeting. I love branding enough to give up my Saturday morning for it. But somehow these concepts struck such a deep cord with me I had to stop and write about it. I am actually delaying shoe shopping so if you know me, you know something must have struck deeply.

Casey’s concept moves from iconic images to photos. There is the very record player I had as a child, the kind that sits in a case you can close. It has a handle on top making it easy to take to a friend’s house for a sleep over. I played “Bang Goes Old Betsy” on it ‘til I wore it out. My dad bought both the record and the record player for me. He loved the song too. Rachel’s leads with an aged black and white photo of a young couple in a paddleboat, they are looking over their shoulders smiling at whom ever was holding the camera. There are old faded photos in an album I keep a bookcase in my family room just like it. It is of my aunt and uncle when they were young.

The concepts are for a Hospice agency. It’s hard to market hospice, there are a lot of complexities in the decision cycle. Anoroc has been researching and marketing hospice for close to two decades, tons of hospice decision cycle focus groups, secondary research, analyzing obstacles to choosing hospice care, so on. But when you can distil it down to a memory of falling in love on the lake and a little girl’s favorite record, obstacles can tumble into dust. As always, it’s about insight.

“Human nature hasn’t changed for a billion years. It won’t even vary in the next billion years. Only the superficial things have changed. It is fashionable to talk about changing man. A communicator must be concerned with unchanging man – what compulsions drive him, what instincts dominate his every action, even though his language too often camouflages what really motivates him. For if you know these things about a man, you can touch him at the core of his being. One thing is unchangingly sure. The creative man with an insight into human nature, with the artistry to touch and move people, will succeed. Without them he will fail,” Bill Bernbach.

I am proud of our 20-something designers and their artistry that touched me this morning. Even though it will inevitably result in a longing for the Louboutins left behind.

Center For Social Media To Spur Deeper Engagement

Tuesday, August 3rd, 2010

Kudos to the Mayo Clinic. The Mayo Clinic last week announced the creation of a Center for Social Media. The goal of the center according to the Mayo Clinic press release is ‘to accelerate effective application of social media tools throughout Mayo Clinic and to spur broader and deeper engagement in social media by hospitals, medical professionals and patients to improve health globally.”

“Mayo Clinic believes individuals have the right and responsibility to advocate for their own health, and that it is our responsibility to help them use social media tools to get the best information, connect with providers and with each other, and inspire healthy choices,” explains Mayo Clinic president and CEO John Noseworthy, M.D. “Through this center we intend to lead the health care community in applying these revolutionary tools to spread knowledge and encourage collaboration among providers, improving health care quality everywhere.”

The Mayo Clinic Center for Social Media, a first-of-its-kind social media center focused on health care, builds on Mayo Clinic’s leadership among health care providers in adopting social media tools, which began with podcasting in 2005. Mayo Clinic has the most popular medical provider channel on YouTube and more than 60,000 “followers” on Twitter, as well as an active Facebook page with well over 20,000 connections. With its News Blog, Podcast Blog and Sharing Mayo Clinic, a blog that enables patients and employees to tell their Mayo Clinic stories, Mayo has been a pioneer in hospital blogging. MayoClinic.com, Mayo’s consumer health information site, also hosts a dozen blogs on topics ranging from Alzheimer’s to The Mayo Clinic Diet.

Mayo has also used social media tools for internal communications, beginning in 2008 with a blog to promote employee conversations relating to the organization’s strategic plan, and including innovative use of video and a hybrid “insider” newsletter/blog. This employee engagement contributes to Mayo Clinic being recognized among Fortune magazine’s “Best Places to Work.”

The center will accelerate adoption of social media for health-related purposes, starting at Mayo and then within health care more broadly. Through this work, Mayo Clinic looks to help improve health literacy, health care delivery and population health worldwide. And now with their newest push into social media, they can take it even further.