HP gets a streamlined logo

by admin
December 15th, 2011

hpbrandingHP, a leading computer manufacturing company in the US has chosen to update its logo. While the current HP logo is simple and easily recognized, HP felt that a new logo would help to reposition itself as the leader in personal computing technology.

The challenge for any logo redesign (and HP in particular) is to retain certain aspects of the original design so that customers can still recognize the brand while understanding that the brand is committed to maintaining relevancy.

For HP’s new logo, designers chose to strike the circular background  and employ a unique element involving the use of the 13 degree angle and its relation to the “forward slash”.

“The defining signature of the system is the 13° angle. 13° represents HP’s spirit as a company, driven forward by ingenuity and optimism about the future and a belief in human progress. It also refers to the world of computing by recalling the forward slash used in programming. 13° exists within the brand identity, in the graphic language, product design and UI. ”

– Moving Brands

While some have contested that the new logo is “not quite there”, HP has definitely taken a step in the right direction, shedding unwanted curves that detract from company goals. Whether or not the new logo will resonate with the consumer base remains to be seen.


A new study from Yahoo/BBDO (Batten, Barton, Durstine & Osborn) reveals that 95% of consumers “crave” engagement with brands.  To increase success in marketing endeavors,  interacting with customers is a must and there needs to be a balance throughout the three new media channels. Paid, owned and earned media need to tell a story.

Paid media is the friendly introduction. It is the primary source for brand awareness and information among consumers.

  • Nearly three out of four respondents said they got information about a brand through paid media.
  • 82% said that they would shut out a brand if they deem it intrusive or annoying

While aggressive advertising may seem like an effective method, it may do more harm than good and distance consumers from the brand in question.

Owned media should be thought of as the relationship building stage. This is the stage where consumers get closer to their brands. About us pages, quirky details and interesting news about the brand help consumers to discern genuine brands from competitors.

  • 96% of consumers want to know product details, price and other quantitative information
  • 45% are looking for interesting stories and history about the brand

Finally, earned media is akin to relationship maintenance. While many brands attract consumers through paid and earned ads, several fail to engage them on a consistent basis.

  • 77% of respondents want brands to be engaging and responsive
  • 79% say that it’s important for brands to be self aware and more genuine

While new media is still an inexact science, studies are continuously showing the benefits of telling a story rather than just trying to ensure that a message is heard. Consumers like brands that they can relate to and will send their dollars to a competitor if they are deemed “too intrusive”.


No brand will have the power of a real connection if it is solely based on internal values, desires, and points of view. In fact, it is critical to have the ability to see your hospice brand outside of your own view. Building a brand that will move the target must begin with focusing on the consumer not the service or your company’s objectives. This is what we call an ‘outside in’ perspective.

And it comes from in depth research, target analysis and an understanding of human nature. And when it comes to hospice, it means understanding the psychological purchase price of hospice care – a phrase Anoroc’s penned after our years of studying the hospice decision cycle. But there is a flip side. Beyond building a brand that moves targets you must build a branding program that turns employees into brand advocates. They are a powerful representation of your brand; they are your brand in living technicolor.

Through the past two decades we’ve worked with numerous companies to refresh, reinvent and revitalize their hospice brands.  During the rebranding process a large part of our consideration is focused on internal audiences.  From leadership teams drilled down to admission nurses, secretaries and CNAs, they have been a part of empowering the brand refresh by understanding its meaning, being vested in its promise and believing in their role to affect its power. To us, they are a critical audience as critical as the in home gate keeper, the case manager and the physician.

Recently back from a brand rollout in San Diego, where we had the opportunity to present a brand refresh to an audience of close to 500+ employees, never before had the power of internal brand force ever seemed more powerful. Firstly, our client is an agency dream, incredible to work with, a true partner in creating something remarkable. So imagine the brand rollout complete with a theater size screen, swag bags, balloons and a leadership team vested in empowering their employees.

Cue the applause, cue the cheers, cue the employees testifying that the brand reflects who they are, what is in their hearts and their own life story. Cue a company with a vested team of brand advocates talking about their company at the coffee shop, in line at the grocery store, and on the church pew.

Imagine their accountant walking up to me after the presentation and saying. “I always thought I was only the accountant, but now I know I’m much more and even what I do really matters. I’m the brand too!” So as you consider taking a look at your brand and moving to a direction that will speak to a new generation of consumers, consumers more defined in making choice, in researching options, in dictating their own end of life care, don’t forget who is setting next to them at Starbucks.

Anoroc creates hospice communication strategies that engage consumers and referring publics turning them into active hospice advocates and positioning hospice providers as the provider of choice. Learn more at www.redefininghospice.com


You don’t have to work with Anoroc very long to find out this is one fun bunch, wound tight.  You release that spring and you’ll never know what you’ll get.  Crazy wacked out design ideas, or words flowing from the copywriters that send most of us to our dictionaries.  Mostly what jumps forth is energy.

That’s what we bring to our hospice clients.  Energy, tons of it, plenty to share with everybody!  We share the energy with our clients and look for opportunities to extend this energy through the organization to each employee as they roll out the re-vitalized brand.  Rebranding and logo redesign can be very personal to employees so it’s our job to create enthusiasm and success with your internal market.

My top 10 ways to a successful rebranding:

10.    Organization wide involvement.  Get them involved early in the process.

9.       Find out their insights on the current brand, where it’s going, what it really means to your employees.

8.       Get the CEO and Key Stakeholder’s backing to ward off the potential “de-railers”.

7.       Don’t jump straight to the pretty external stuff.  It’s not a shallow cosmetic exercise.  It’s the company’s public perception.  It’s a change in thought and work processes.

6.       Make your employees feel they are #1.  Keep them involved, achieve commitment. After all they are #1. Right?

5.       No surprises unless they are good for all involved.  You don’t like surprises.  The CEO doesn’t like surprises.  And the Board of Directors sure don’t like surprises.

4.       Be honest.

3.       Create a process to track success.

2.       Create positive buzz.

And the #1 way to a successful rebranding is………………………………………….

A Celebratory Launch Party (with an explanation of the meaning of the new brand, messaging, logo, colors, mission statement and values of the company).


Redefining Hospice, It’s Coming

by Deborah Loercher
September 17th, 2010

Many of you know of Anoroc’s recent building of endless air miles as we’ve been hopping around this beautiful country of ours from the sunny West Coast, to Bean Town, the lovely Cape and from the South to the North on our own East Coast. I had to stop  quickly today, I am almost late for another ‘road trip’, but I must share our excitement.  We talk a lot at Anoroc about ‘redefining hospice.’ And by that we mean working to improve end of life care in America. We so believe in hospice’s unique role to profoundly improve the quality of life for those facing advancing illness. We’re not happy here unless we’re game changing – that’s why we’re so intent on research, strategy, incredible graphic design and social media. So what is this excitement that makes me pause to write this post as they honk at me, car waiting, time clicking? It’s the incredible hospice agencies that we’ve met with that want to change the landscape of end of life care. When I met with them it was hard not to slam my fist on the table and shout, “That’s what we’re talking about!” So we’ve entered these incredible partnerships with hospice providers who, like us, think that it’s time for hospice to tell a new more engaging story, to improve understanding and access to care, to shake it up, so to speak.

We are so excited to find partners who are smart, progressive, brave and as enthusiastic as we are to communicate in a new way.


The Nature Of Our Business

by Deborah Loercher
September 15th, 2010

One of our recent SnoopBlog posts begins: It’s hard to tell exactly how many air miles Anoroc has clocked over the past several months. We’ve been jetting around the sunny West Coast to Bean Town and onward to the Cape. We’ve learned to travel light, light with suitcases but relentless packed with landscape altering ideas.

We’ve been fortunate to be invited into several organizations; all of who are working in one way or another toward the common good. I am constantly moved by my clients. I am not sure how rare it is for an advertising agency/branding company to say that. But at Anoroc we know how good that feels. Recently two of our clients shared their journeys to Africa with us. One just back, one leaving in two weeks. Another has been emailing from Columbia and Haiti.

This morning at our Wednesday Round Chair Meeting, after the current projects were discussed, time tables reviewed, deadlines set. After Cindy share outcomes of her recent trip, the studio share concepting on a new brand, and we laughed at someone’s story about going to the wrong room in the hotel they were staying at, we talked about how much we loved what we do. We do that a lot here.

I think it is a combination of a couple of things. One we simply have a blast working together. We have an amazing team at Anoroc. It is also the nature of our business, one that takes us from intense focused strategy to sheer boundless creative. But at the end of the day it comes down to our clients. Our clients have a rare combination of vision. They welcome us really pushing ideas. They harbor the ability to think beyond what has been done before. They combine almost a renegade out look with keen business sense.  And they care about the world outside their boardroom. They devote time and energy to proactively trying to change things for the better. For us, it’s the icing on an already quite luscious cake.


Yep, That’s Anoroc

by Deborah Loercher
August 17th, 2010

We took bets tonight on how late we’d be in Anoroc’s studio. We’re putting the final touches on a big brand re-invention. Someone just made a fortification run to MoJoe’s, food and beer always helps at this point. We’re almost to the printing stage. Just finished final proof reading. So printing and binding are next. As we crank up to print I have a spare moment so it is blog time.

It’s always such a team effort at Anoroc, literally everyone pitches in. We even just got a call from one of our AE’s  husbands, with an offer to drive everyone to the airport tomorrow.  That’s one of the many things I love about this company, how everyone feels it is their company, everyone’s commitment and dedication right down to our team’s families. Someone else is calling to make sure we have a dog sitter. I like to say we’re family here, and I believe we are. And that just feels good.  So maybe we’ll be here to midnight or til later, but it doesn’t matter. Beatles are playing loudly. The food has arrived, the dogs have been walked, and someone is laughing hysterically. Yep, that’s Anoroc.


My last couple of blogs I’ve mentioned another one of my hereos, Bill Bernbach. Been quoting him a lot lately. And though many of us have read the letter below numerous times, I just really love what he expresses, it still rings so true. So with the risk of being repetitive here are words of wisdom, again.

Dear:

Our agency is getting big. That’s something to be happy about. But it’s something to worry about, too, and I don’t mind telling you I’m damned worried. I’m worried that we’re going to fall into the trap of bigness, that we’re going to worship techniques instead of substance, that we’re going to follow history instead of making it, that we’re going to be drowned by superficialities instead of buoyed up by solid fundamentals. I’m worried lest hardening of the creative arteries begin to set in.

There are a lot of great technicians in advertising. And unfortunately they talk the best game. They know all the rules. They can tell you that people in an ad will get you greater readership. They can tell you that a sentence should be this sort or that long. They can tell you that body copy should be broken up for easier reading. They can give you fact after fact after fact. They are the scientists of advertising. But there’s one little rub. Advertising is fundamentally persuasion and persuasion happens to be not a science, but an art.

It’s that creative spark that I’m so jealous of for our agency and that I am so desperately fearful of losing. I don’t want academicians. I don’t want scientists. I don’t want people who do the right things. I want people who do inspiring things.

In the past year I must have interviewed about 80 people – writers and artists. Many of them were from the so-called giants of the agency field. It was appalling to see how few of these people were genuinely creative. Sure, they had advertising know-how. Yes, they were up on advertising technique.

But look beneath the technique and what did you find? A sameness, a mental weariness, a mediocrity of ideas. But they could defend every ad on the basis that it obeyed the rules of advertising. It was like worshiping a ritual instead of the God.

All this is not to say that technique is unimportant. Superior technical skill will man a good man better. But the danger is a preoccupation with technical skill or the mistaking of technical skill for creative ability.

The danger lies in the temptation to buy routinized men who have a formula for advertising.  The danger lies In the natural tendency to go after tried-and-true talent that will not make us stand out in competition but rather make us look like all the others.

If we are to advance we must emerge as a distinctive personality. We must develop our own philosophy and not have the advertising philosophy of others imposed on us.

Let us blaze new trails. Let us prove to the world that good taste, good art, and good writing can be good selling.

Respectfully,
Bill Bernbach


Hospice Marketing Needs to Touch at the Core

by Deborah Loercher
August 15th, 2010

I am sitting here with a great cup of coffee (Alex’s home brew, among his many talents he is a great coffee roaster), the dogs are milling around and it’s a beautiful sunny day. I can see the top of my Art Deco record player, yes the kind you have to crank, a couple of 78s are scattered about, “All Shook Up”, “Blueberry Hill” and “My Blue Heaven.” We played them Saturday night after arriving home from celebrating a dear friend’s 40th. He began as a client of Anoroc, but they often become life long friends. Life feels good.

This sounds like a personal diary entry, but it actually spurred from working this morning. It’s Saturday but that’s OK. I was reviewing two different concepts, each from a different Anoroc designer we’re preparing for an up coming client meeting. I love branding enough to give up my Saturday morning for it. But somehow these concepts struck such a deep cord with me I had to stop and write about it. I am actually delaying shoe shopping so if you know me, you know something must have struck deeply.

Casey’s concept moves from iconic images to photos. There is the very record player I had as a child, the kind that sits in a case you can close. It has a handle on top making it easy to take to a friend’s house for a sleep over. I played “Bang Goes Old Betsy” on it ‘til I wore it out. My dad bought both the record and the record player for me. He loved the song too. Rachel’s leads with an aged black and white photo of a young couple in a paddleboat, they are looking over their shoulders smiling at whom ever was holding the camera. There are old faded photos in an album I keep a bookcase in my family room just like it. It is of my aunt and uncle when they were young.

The concepts are for a Hospice agency. It’s hard to market hospice, there are a lot of complexities in the decision cycle. Anoroc has been researching and marketing hospice for close to two decades, tons of hospice decision cycle focus groups, secondary research, analyzing obstacles to choosing hospice care, so on. But when you can distil it down to a memory of falling in love on the lake and a little girl’s favorite record, obstacles can tumble into dust. As always, it’s about insight.

“Human nature hasn’t changed for a billion years. It won’t even vary in the next billion years. Only the superficial things have changed. It is fashionable to talk about changing man. A communicator must be concerned with unchanging man – what compulsions drive him, what instincts dominate his every action, even though his language too often camouflages what really motivates him. For if you know these things about a man, you can touch him at the core of his being. One thing is unchangingly sure. The creative man with an insight into human nature, with the artistry to touch and move people, will succeed. Without them he will fail,” Bill Bernbach.

I am proud of our 20-something designers and their artistry that touched me this morning. Even though it will inevitably result in a longing for the Louboutins left behind.


What Healthcare Consumers Purchase

by Deborah Loercher
August 14th, 2010

We are in the midst of creating a brand reinvention for a client. As you know, there are almost endless hours of research involved. This particular client occupies a very emotional healthcare segment. Amongst them and their competitors services are close to being the same, mainly that is due to regulations.  So the brand strategy becomes somewhat more intense because we’re fighting to differentiate. But that’s great, we like to fight hard, at Anoroc. But beginning this project with the goal to build a brand essence that allows my client to ‘own’ a compelling belief, must start with an in depth clarity about the intended target.

Though my client has several mid-size competitors they also face growing competition from national companies (one that recently sold for several billion dollars).  During the competitive analysis I expected to see pretty great branding from these ‘big boys’. But what began with an expectation to see great work, incredible consumer engagement strategies, in-tune social influence marketing, emotional branding, ended with me banging my head on my desk and moaning. OK, so I am sounding a little mean here, but it was that bad.

They forgot to listen to Bill. “You can say the right thing about a product and nobody will listen. You’ve got to say it in such a way that people will feel it in their gut. Because if they don’t feel it, nothing will happen,” William Bernbach. The websites, collateral, every brand touch point was completely void of any indication these national companies had any understanding of who they were speaking to, what their best prospects believe, or how to motivate engagement.

Copy was written as if the reader was a test subject. For instance, an article on how to cope with the passing of our loved one during the holidays called the reader “the bereaved person”.  Brand imagery focused on the ‘service’ rather than outcome. Think of an oil change ad where the gloved mechanic is smiling over the open hood of the car. Now put him in a nurse’s uniform add harsh lighting, and throw his arm around grandpa who looks like he just ate road kill. Get the picture. And I’m not exaggerating. Believe me, Forrest would run.

What do we buy as healthcare consumers? We don’t buy the oil change. We buy the car speeding down the open road, in tune, running well and on it’s way to Willoughby.